Warranty and Refunds

Exo Design Lab will offer a replacement for defective or broken prosthetic leg covers up to 6 months from purchase date.

Warranty does not include damage to paint or vinyl wrap.

All warranty replacements must be the same design and size as the original cover.

All approved warranty claims will be processed and shipped within 14 days of approval.

Exo Design Lab reserves the right to refuse warranty claims at their discretion. All warranty refusals will include a written response outlining the reason.

REFUNDS

Exo Design Lab will not issue credit or refunds. Our covers are custom order to fit uniquely to each client and therefore cannot be resold if returned. 

We encourage clients to contact us prior to placing orders, with any questions about sizing, fit, design features, or durability so they know that their cover will meet the requirements of their prosthesis.